Terms of Service

Welcome to Maya! These Terms of Service ("Terms") govern your access to and use of our website, services, and products provided by Maya ("we," "our," "us"). By using our website, you agree to these Terms. If you do not agree, please do not use our website.

Website Host

Our website is hosted by Squarespace, and your use of our website is also subject to Squarespace’s Terms of Service and Privacy Policy. Please review these documents in addition to ours.

Use of Our Website

You agree to use our website only for lawful purposes and in compliance with these Terms. You are prohibited from:

  • Using the website in a way that violates any applicable laws or regulations.

  • Engaging in any fraudulent or deceptive activities.

  • Interfering with or disrupting the functionality of the website.

  • Attempting to gain unauthorized access to any portion of the website, accounts, or systems.

Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website or make purchases. By using the website, you represent and warrant that you meet this eligibility requirement.

Account Creation

To make a purchase or access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Keep your login credentials secure and confidential.

  • Notify us immediately of unauthorized access or use of your account.

You are responsible for all activities conducted under your account.

Orders and Payments

Product Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue or change products at any time without notice.

Pricing

Prices are displayed in CAD and are subject to change. We reserve the right to correct pricing errors.

Payments

Payments are processed securely by third-party payment providers. By making a purchase, you agree to the terms and conditions of our payment providers.

Order Cancellation

We reserve the right to cancel any order for any reason, including but not limited to fraudulent activity, errors in pricing, or product unavailability.

Shipping and Returns

Shipping

Shipping costs are detailed at checkout and times are detailed under our Shipping Policy. We are not responsible for delays caused by third-party carriers.

Returns and Refunds

Please review our Return Policy for details on returns, refunds, and exchanges.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Maya or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

To the fullest extent permitted by law:

  • Maya shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or purchase of products.

  • Our total liability for any claim related to the use of the website or purchase of products is limited to the amount you paid for the relevant product.

Indemnification

You agree to indemnify and hold harmless Maya, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the website or violation of these Terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Use them at your own risk.

Termination

We reserve the right to suspend or terminate your access to the website at any time, with or without notice, for any violation of these Terms or other lawful reasons.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles. Any disputes arising out of these Terms will be resolved in the courts of [Insert Jurisdiction].

Contact Us

If you have any questions or concerns about these Terms, please contact us:

Maya
Email: info@mayacollective.ca
Phone: +1 437-225-5611
Address: 112 Algoma St, Etobicoke, ON, Canada M8Y 1C6

Thank you for choosing Maya! We appreciate your support and are here to provide you with beautiful, sustainable, handmade home decor.