Privacy Policy
Maya ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit our website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Disclosure for a business purpose: shared with our processor Squarespace.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including banking and credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Squarespace.
Customer Support Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including banking and credit card numbers), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Squarespace.
How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers
Payment processors
Shipping and logistics companies
Marketing and analytics providers
Legal Compliance
We may disclose your information if required by law or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.
Cookies and Tracking Technologies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
In summary, our website uses cookies and similar technologies to:
Remember your preferences
Analyze website traffic
Improve your browsing experience
You can control cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your information.
Opt-out: Opt-out of receiving promotional emails by clicking the "unsubscribe" link in our emails.
To exercise these rights, please contact us at info@mayacollective.ca.
How We Protect Your Information
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Maya
Email: info@mayacollective.ca
Phone: +1437-225-5611
Address: 112 Algoma St, Etobicoke, ON, Canada M8Y 1C6
Thank you for trusting Maya with your personal information. Your privacy is important to us.